Frequently Asked Questions
Everything you need to know about your premium spirits experience.
Do I need to be of legal age to order?
Yes, you must be 21 years of age or older to purchase alcohol. All deliveries require a signature and a valid government-issued ID check by the courier.
Where do you ship your products?
We currently ship to most states within the US, excluding those with strict direct-to-consumer alcohol laws. Please enter your zip code at checkout to verify eligibility.
What is your return policy for damaged items?
If your bottle arrives broken or leaking, please take a photo immediately and contact our support team within 48 hours for a full refund or replacement.
How long does standard shipping take?
Orders are typically processed within 1-2 business days. Depending on your location, standard ground shipping usually takes between 3 to 7 business days.
Can I track my order once it has shipped?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like Apple Pay and Google Pay.